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How do I register a Local DID with e911?

Updated over 7 months ago

e911 is currently limited to Local DID numbers in the United States. To request e911 registration, follow the steps below:
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  1. For the number to update, press the elipssis button and choose e911

  2. Toggle the option to enabled and enter the address information that should be registered

  3. Press the button [Update]

  4. Your request to to provision e911 will be submitted

  5. NOTEe911 services are not yet available on your number. You should now observe an icon next to the Number's e911 feature. Provisioning of e911 may take 1-3 business days. This status will be cleared once we have confirmed the number is provisioned for e911 services.

  6. Configure your PBX to use this trunk for outbound Emergency Services

  7. Once the provisoining is completed, verify your information by placing a test call to 933.

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