To remove an existing SIP Trunk, follow the steps below
1. Navigate to Settings > Trunks.
2. For the Trunk that you would like to manage, click the More Info button (3 dots)
3. click Delete.
4. If prompted to confirm delete, choose Yes
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βNote: The option to Delete a trunk may be hidden if our system identifies the Trunk is currently linked to a DID Number. You must first update the Number settings to unlink it from the trunk. Then return to the SIP Trunks management page and you can delete the trunk.
If you require assistance, please submit a request and our team can remove the trunk for you.